Frequently Asked Questions
Web Design & Hosting
How long does it take to design and launch my website?
The timeline depends on the size and complexity of your website. For a small business website, it typically takes 2–4 weeks. We’ll provide a detailed timeline during the planning phase.
Is there a fee I pay monthly to keep my website up?
Yes, if you opt into our website design package that includes web hosting, your hosting fee is part of the package to ensure your website stays live, secure, and well-maintained. Alternatively, if you only need hosting services after we design your website, we can host your website separately for a monthly fee of $20. Both options ensure your site remains online and fully functional.
Do you help with managing my website?
Yes, we offer website management services as part of our comprehensive web hosting and management package. When you opt into this package, we take care of everything, including regular content updates, software and plugin maintenance, security monitoring, performance optimization, and daily backups. Our goal is to ensure your website stays secure, up-to-date, and performs at its best, so you can focus on growing your business
Can you design a website that works seamlessly on mobile devices and tablets?
Absolutely! All of our websites are fully responsive, meaning they are optimized to look and perform perfectly on desktops, tablets, and mobile devices.
What happens if my website goes down?
If you’re on our hosting and management plan, we monitor your site 24/7 and respond immediately to any downtime. Our team will work to resolve the issue quickly and minimize disruptions.
Can you redesign an existing website?
Yes, we specialize in redesigning websites to improve their appearance, functionality, and performance. Whether you need a complete overhaul or minor updates, we ensure your site aligns with your brand and meets modern design standards.
Graphic & Logo Design
What happens if I don’t like the logo design?
We offer multiple concepts and revisions as part of our logo design process. If you’re not satisfied with the initial designs, we’ll work closely with you to refine the concept or create new ones until you’re happy with the final result.
Can you create designs for my marketing campaigns?
Yes, we design everything from banners and flyers to email templates and digital ads for your campaigns. Our designs are customized to ensure they align with your brand and capture your audience’s attention.
What information do you need from me to start designing?
We’ll ask for details such as your brand’s mission, target audience, preferred color schemes, design styles you like, and any specific ideas or inspiration you have. This helps us create designs that truly reflect your brand.
Can you help refresh my existing logo or graphics?
Yes, we can modernize and refresh your existing logo or graphics while retaining the core elements of your brand identity. This helps keep your branding relevant and appealing without losing recognition.
Brand Management & Consulting
Can you help me create a brand strategy from scratch?
Yes, we offer consulting services to develop a comprehensive brand strategy. This includes defining your brand identity, target audience, messaging, and competitive positioning.
How do you ensure my brand remains consistent across all platforms?
We develop a detailed brand style guide that includes guidelines for logos, colors, fonts, and messaging. This ensures consistency across your website, social media, marketing materials, and other touchpoints.
Social Media Marketing
Do you offer Social Media Marketing for my business?
Yes, we develop personalized digital marketing strategies based on your goals, target audience, and industry trends. This includes SEO, social media, email marketing, content creation, and more.
How often will you post on my social media accounts?
The frequency depends on your specific package and goals. Typically, we recommend posting 3–5 times per week to maintain consistent engagement. We’ll develop a schedule tailored to your audience and business needs.
Can you run ads on social media platforms for me?
Absolutely! We manage social media advertising campaigns on platforms like Facebook, Instagram, LinkedIn, and TikTok. This includes creating ad content, targeting audiences, monitoring performance, and optimizing for the best results.
General Questions
What kind of businesses do you work with?
We work with businesses of all sizes across various industries, including startups, small businesses, and established enterprises. Our services are flexible and tailored to meet the unique needs of your business.
Do I own the rights to my website and designs?
Yes, once the project is complete and payment is finalized, you own the rights to your website and any designs we create for you.
Do you offer ongoing support after the project is completed?
Yes, we provide ongoing support and maintenance for websites, branding, and marketing materials. Whether you need updates, technical assistance, or future enhancements, we’re here to help you long after the initial project is finished.